WAN-IFRA XMA Cross Media Awards 2010
 
   Company: Jagran Prakashan Ltd
   Project name: Retail Gurus
 
  
  General information about the publication
   Dainik Jagran is the largest read daily in India. It has been rated as the Most credible source of news in Print media by a BBC-Reuters survey. It's also been given the Superbrand status. Dainik Jagran is a broadsheet daily morning newspaper in Hindi - the language most widely read and spoken in India.
  Entry description
   The global economic slowdown of 2008 brought a general wave of pessimism on the advertising outlook for 2009 in India. With growing uncertainty amongst large corporate advertisers, the attempt was to create newer revenue opportunities. The answer lay in developing Retail Advertising with a renewed vigour. However, the existing salesforce was already servicing a large number of advertisers, and if one had to target new advertisers, it would have meant more sales people and a huge amount of time to convert business. This was the genesis of the concept of “Retail Gurus” . The objective was to get back retail advertisers who had lapsed, or are inconsistent or who have never advertised with Dainik Jagran. Retail Gurus was a programme where all the advertisers could come at one venue, where trained executives would take them through the packages on offer (needless to say, they were great value packages) , and the advertising contract had to be signed at the venue itself. As part of the programme, an AV about Excellence in Retail was created. This AV covered trends of modern day retail and shopper behaviour. It suggested ways of growing retail business. Additionally, they were educated about advertising and how consistency in advertising pays back. There were testimonials from other large local advertisers. This was followed by a message from the Chairman of Jagran Prakashan assuring them that Dainik Jagran would be their ideal partner for growth. At the venue, there were sales executives who were trained to share various advertising packages with the invitees, and were prepared with ready advertising contracts which were to be signed immediately. The packages were of different price slabs and the benefit offered to retailers was consistent advertising in Dainik Jagran. Higher value packages also had Outdoor billboards and FM Radio.
  The basic idea of your cross-media local project
   The idea was to develop hyper local advertising and to ensure a steady stream of revenue.
For this we targeted local advertisers and educated them about the benefit of advertising and then told them how consistency in advertising pays off. We added Newspaper, Outdoor and Radio in the various packages and invited all our prospective customers and had a one on one dialogue with each before signing advertising contracts.
This was done to attract new advertisers, advertisers who had lapsed and advertisers who were very inconsistnt.
  Used media channels
   Newspaper    Merchandising
   Event(s)    Web-TV / Video
   Radio
  The implementation
   This programme was initiated during 2009 and now we intend to do it every year across all our markets.
We have set up a separate team to handle this programme - right from inception, to devising packages, to inviting prospective customers, organizing the mass meeting sessions and servicing the business thereafter through the year.
Jagran is a multimedia conglomerate that also owns FM Radio stations and an Outdoor advertising business. These were added into the packages to deliver better value to advertisers. the benefit suggested to advertisers is consistent advertising across multi media formats.
The messaging is consistent across all media channels used.
  Image(s)
Print Ad.jpg  (431 KB)   
Client Conversation 1.jpg  (67 KB)   
  Results of the local project implementation
   The programme achievements
- 42 programmes organized across 4 cities over 14 days
- Over 84 hours of intense interaction with local advertisers
- 424 local retail advertisers attended the programme
- 194 local retailers signed up contracts for Annual Deals – a conversion rate of 46%
- A total revenue of Rs 45 mn was signed up.
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