IFRA XMA Cross Media Awards 2008 projects
 
   Company: Malayala Manorama Company Ltd
   Project name: Connect-Interact-Engage Customers-The Apple Way
  Topical category of the project
   A: Cross media campaigns for individual advertising customers
  General information about the publication
   Malayala Manorama Daily newspaper is the largest read and circulated regional daily newspaper in India.It is published in Malayalam langauge.Around 1.6 million copies are sold everday(ABC,Jul-Dec.2007).And it has 8.6 million readers as per Indian Readership Survey 2008 round 1.Besides newspaper Malayala Manorama has diversified into Magazines,Online,T.V,Radio and Outdoor media.
  Project description
   Apple-a-Day Properties(Called Apple hereafter) is an upcoming real estate developer in Kerala, a southern state in India. It operates in the fiercely competitive apartment development business in Kerala. With numerous players in this field launching new projects everyday, the crux was to get the communication mix right. Then, Apple wanted to announce 16 apartment projects in Kerala. They wanted a high impact communication campaign around the new apartment projects. Following a traditional mindset of advertising budget allocation Apple planned to spend heavily on mass media like print and television channels, perceived to be popular in Kerala. Malayala Manorama Group(called Manorama hereafter) with presence in almost all media verticals, devised a unique cross media solution for Apple that leveraged cross media synergies optimally involving Print, Online, Mobile and Television and Outdoor medium. The solution enabled Apple to connect, interact and engage with prospective customers thereby cornering more sales.
  The basic idea of the project
   Apple wanted to connect, interact and engage with customers over a certain period of time. They wanted to keep up the momentum of excitement in the market. Apple wanted to target affluent Malayalees in Kerala and expatriate Malayalees in America and Gulf countries who planned to settle down in Kerala. Manorama group formulated a plethora of activities that revolved around multimedia activation points across print, electronic, customer connect, events etc.
Apple and Manorama formulated a quiz contest called ‘Veedu’ which means house. An online interactive channel in the same name was launched in the group’s portal(www.manoramaonline.com/veedu). The contest was held from 10th Nov.07 to 10th Jan.07.The contest was held on mobile voice platform . That is, people who wanted to participate in the contest could dial a short code number(5056776) and answer prerecorded questions. A participant could call any number of time during the contest period. Correct answers won points. Points of a participants were cumulated over the contest period. Online participation was also there. The top 20 scorers invited for a Final Quizzing Contest which was conducted on ground.
The winner of the final quiz was gifted with a Apple flat worth Rs.3 million. There were weekly prizes like multimedia CDs and early bird discount offers for Apple apartments. The contest was designed to attract new customer segments. The advertiser was an integral part of the project. The contest was cross promoted across Malayala Manorama Daily Newspaper, Manorama News TV Channel, manoramaonline etc.
  Used media channels
   Newspaper    TV
   Event(s)    Mobile Services
   Online
  The implementation
   Marketing team at Malayala Manorama was central to setting up the cross media project for the advertiser. Malayala Manorama Daily Newspaper carried reports on the quiz contest on the first day. This was followed by a series of promotional ads of the contest helped to get massive participation from inside Kerala. Mobile Voice platform was special because of its innovativeness and easy accessibility. Manoramaonline helped to reach expatriate target segment.
manoramaonline :
http://www.manoramaonline.com/advt/Veedu/25dec07/index.htm
manorama news channel: http://downloads.manoramaonline.com/Videos/Apple/Quiz_Contest.wmv
Client Speaks:
http://downloads.manoramaonline.com/Videos/Apple/Client.wmv
  Image(s)
Contest_Announcement in Daily.jpg  (43 KB)   
Contest Promo in MM Daily1.jpg  (22 KB)   
ContestPromo in Daily2.jpg  (20 KB)   
  Links
   www.manoramaonline.com/advt/Veedu/25dec07/index.ht ...
downloads.manoramaonline.com/Videos/Apple/Quiz_Con ...
downloads.manoramaonline.com/Videos/Apple/Client.w ...
  Project results
   The project clocked massive users’ participation in the contest. Analysis showed a 40% increase in interest in the client’s products.35,315 voice entries and 1.4 million minute voice activity were recorded during the contest period. The contest page on manoramaonline attracted 79,079 participation entries. The project could create a buzz in the market for an extended period of time. It could create an impact on potential customers since the advertiser website recorded and all-time high in unique visits. The client sold 400 flats of Rs. 1200 million total worth in two weeks in Kerala.
The project helped Manorama to garner better share of the Advertising budget of the client. Analysis shows that 162% increase in ad revenue from Apple during Nov.2007 to Apr.2008 as compared to the same period in the previous year .
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